Estepona City Council Introduces New Regulations for Enhanced Digital Government Services
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Enhancing digital government services is a key priority for the Estepona City Council, which has announced the upcoming approval of a new Digital Administration Ordinance. This regulatory framework aims to modernize municipal management by improving accessibility, efficiency, and security in interactions between residents, businesses, and organizations with the City Council. The new ordinance will replace the existing regulation on Electronic Administration to adapt to current technological advancements and the growing use of digital services. It focuses on streamlining processes such as the electronic portal, general electronic registry, identification systems, electronic communications, and public services available online. Features include a centralized electronic portal for information and services, assistance for those needing support with digital tools, and provisions for in-person interactions for citizens not comfortable with electronic means. Additionally, the ordinance promotes automation of administrative actions, interoperability with other government agencies, and secure management of electronic case files. It also emphasizes data security, compliance with national regulations, and the potential expansion of digital services and payment systems. By introducing this new framework, the Estepona City Council aims to create a more user-friendly and legally robust environment for citizens interacting with municipal services.

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Stacey Watson

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